Frequently Asked Questions
What carrier do you use to ship to Canada, USA? Is duties included?
We use the best delivery solutions for your package. By partnering with local logistics providers in Canada and the USA, we ensure there are no customs fees for you.
How long does my device have warranty?
One Year Repair Warranty. Unless otherwise specified on the product page, the standard warranty period is one year from the date you receive the goods. During this time, you are eligible for free repairs. Nextbuying will send the product to the brand's official service center and ensures the involvement of professional engineers and high-quality materials.
How can I cancel orders?
Write us just an email to [email protected] and we will cancel the order and refund your money.
Can you ship items to my country?
We offer shipping to most countries worldwide. The total shipping cost is determined by the package weight and your destination. Simply add items to your cart and enter your destination to receive a shipping cost estimate.
What does "Processor 2-3 days" mean?
When we receive a new order, our payment security team reviews transactions due to the high volume of orders. Once the review is complete, our logistics team begins processing and packaging the order for delivery. As a result, order processing typically takes 2-3 days.